Coming soon: Arc

Your smart way to pay for and ride transit in the Edmonton region

Arc is on its way!

Arc will be the brand new, electronic way to pay transit fares in Edmonton, St. Albert, Strathcona County, Beaumont, Fort Saskatchewan, Leduc and Spruce Grove. 

“Arc symbolizes forging a path between two points, much like how transit connects us to vital services, each other and our region,” said Carrie Hotton-MacDonald, Branch Manager of Edmonton Transit Service.

Today, the City of Edmonton and six partnering municipalities unveiled Arc as the name and look of the upcoming smart fare technology. 

Arc will transform how customers pay for and use transit in the city and the region. No more pre-paid monthly passes or big books of tickets. 

Here’s a look at the new technology: 

Testing, testing

Transit riders will soon notice the rainbow-hued Arc logo on the screens of fare validators in transit buses in Edmonton, St. Albert and Strathcona County. 

“We’re excited to introduce the Arc brand and turn on the Arc card readers in buses,” said Hotton-MacDonald. “These are important program milestones as we continue to modernize transit service throughout the greater Edmonton region.” 

The card readers being turned on doesn’t mean customers can use Arc—yet. 

Starting this summer, a select group of adult fare riders will be the only ones using the machines to tap on and tap on and off. These piloteers will put the machines through their paces and gather the information to work out any bugs. 

How will it work? 

Arc has unique features. 

For peace of mind, money is stored in an Arc account, not on the card itself. Think of it like a bank card, where money comes out of an online account, rather than a gift card. 

There is a daily and monthly cap, or a maximum you will be charged every day and month. Customers will also be able to add only as much money as they choose to their Arc account and won’t have to pay upfront for a monthly pass. 

If a customer registers their card to an account, they can also set up ‘auto-load’, so that their Arc balance is adjusted automatically when it falls below a specific threshold. 

Arc is more bank card than gift card.

Rollout

Arc will go live in phases starting this fall. 

Adult regular fare users and post-secondary students who use U-Pass will be the first groups to use Arc. 

The next phase will launch in 2022, and include other groups, including customers who use the Ride Transit Program and, senior’s passes, and low income annual and monthly pass options.

Arc will be the smart way to pay and connect across the region.

Why Arc? 

Arc is not an acronym or an abbreviation. But it does stand for something important.

“The shape of an arc represents any point from A to B on a circle, and it’s a symbol of continuity, growth and movement, and the ideal name for a quick and seamless way to travel from one municipality to another,” said Hotton-MacDonald.

“Like any proud parent, we’re happy to tell everyone that Arc is the smart way to pay and connect.”

To stay up to date on developments, sign up for emails with the latest info and to find out when Arc is available for you, head over to edmonton.ca/SmartFare.