This is who we are: Troy Sumner

Editor’s Note: Today we continue a series of video stories about City of Edmonton employees. In their own words. But, first, just a few more of ours. Together, the 14,000 people who work for the City help to imagine, construct, maintain and operate, and animate this place called Edmonton —where we have all decided to build, together, the value of our lives.

Troy Sumner is a leader in Fleet and Facility Services, he is also a champion for workplace safety. Health and safety is his priority and Troy’s team is as important to him as family.


Michael J. Fox observed that, “Family is not an important thing, it’s everything.” City of Edmonton Mechanical Supervisor Troy Sumner agrees.

[perfectpullquote align=”full” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]“I consider all our employees, in essence, a family,” said Troy. “It’s supporting that family that is the main part of my job.”[/perfectpullquote]

Troy leads a team of mechanical operations maintenance employees. They are the technicians and tradespeople who plumb, gasfit, refrigerate, heat, cool, monitor, repair, inspect and maintain the systems in City facilities.

If you go to City Hall, a fire hall, a rec centre, a library or any of the other 900-plus City facilities—, and if you feel comfortable and safe—Troy’s team had an invisible hand in your experience.


Troy also has his eye on the sometimes-harder-to-see emotional systems that make up the team members he serves.

“Safety is about PPE [personal protective equipment], but it’s also mental health safety,” said Troy.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]“Our positions tend to be safety-sensitive and if the employee isn’t present in the moment, it can be a substantial risk to themselves and the public.”[/perfectpullquote]

To equip his own team with resources, he enrolled Forepersons and Contract Inspectors in  mental health First Aid training to help them identify an employee who might be struggling.

And, in 2018, he put his own training to use during an incident that could have affected the safety and well-being of numerous employees. He used quick judgement and professional training to protect everyone on site and keep everyone informed. Troy acted with care and compassion and respect.

He did what family members do.

“Safety is about PPE and  job hazards assessments, but also mental health safety,” says Troy. “Our positions tend to be safety sensitive and if the employee isn’t present in the moment, it can be a substantial risk to themselves and the public. One thing we did was send our Forepersons and Contract Inspectors to Mental Health First Aid training to help identify if any employee is struggling.”  

In 2018 he quickly responded to a safety incident that could have impacted the safety and well-being of multiple employees. A champion for workplace safety and an advocate for mental health training, Troy used quick judgement and mental health first aid training, to protect everyone onsite and keep everyone informed. The experience served as a critical reminder to act with care, safety, compassion and respect for all those around us. It also demonstrated the excellent leadership of Troy Sumner, and his health and safety commitment to his family at the City of Edmonton.